Privacy Policy
This privacy policy explains how MDM Cleaning Services Limited collects, uses, and protects your personal data when you visit our website, contact us, or use our cleaning services.
We are committed to ensuring your privacy is protected and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
• Company Name: MDM Cleaning Services Limited
• Company Number: 15557651
• Registered Address: 87 High Street, Hanham, Bristol, Gloucestershire, England, BS15 3QG
• Email: info@magdacleaning.co.uk
• Phone: 07762 272558
We are the data controller for the personal information we process.
What Personal Data We Collect
We may collect and process the following types of personal data:
• Full name
• Email address
• Phone number
• Home or business address
• Details of your property (for cleaning service purposes)
• Payment details (processed via secure third-party services)
• Any additional information you voluntarily provide via contact forms, emails, or calls
How We Use Your Information
We process your data for the following reasons:
• To provide and manage our cleaning services
• To respond to enquiries and provide quotations
• To communicate about appointments and changes
• To maintain our customer records
• For legal and accounting purposes
• To improve our services and website functionality
Legal Basis for Processing
We process your data under the following lawful bases:
• Consent – when you provide it via forms or opt-in to communications
• Contract – when we provide services at your request
• Legal obligation – for tax, legal, or regulatory requirements
• Legitimate interests – for business operations and service improvement
How We Share Your Information
We do not sell or rent your data. We may share it with:
• Trusted contractors or staff for service delivery
• IT and website service providers (e.g., hosting or email providers)
• Legal or regulatory authorities, if required by law
All third parties are required to respect your privacy and only process data on our instructions.
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
• Secure storage systems
• Staff confidentiality agreements
• Restricted access to data
• Use of secure communication channel
Data Retention
We retain your data:
• For as long as necessary to provide our services
• For up to 6 years after your last interaction for legal or accounting purposes
You may request that we delete your data earlier, subject to legal obligations.
Cookies
We may use cookies to enhance your browsing experience. You will be notified of cookie use upon visiting the website and can manage preferences via your browser settings.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of other sites. Please read their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the revision date.
Last updated: 5 June 2025